April 2020, London

The most established, innovative OPEX conference in Europe – now in its 20th year! Network with 200+ European leaders of OPEX owning the decision making on enterprise-wide initiatives.

This year’s priorities:

  • Rapid change in the market and business environment - New models for making an organisation more agile and flexible so it can respond to change at a more competitive pace.
  • Get a seat for OpEx at the boardroom table – learn proven models for measuring the business value of business improvement work
  • Add business value in a digitally-enabled organisation – Hear how the most progressive organisations are utilising process excellence expertise to underpin digitalisation success.
  • Embed sustainable change across a diverse organisation – Fresh ideas for engaging management and staff across a complex organisation. New insights into understanding and overcoming the cultural barriers to transform across different countries.

Who attends:

200+ CxOs, VPs, Heads and Directors with functions in:

  • Operational/Process Excellence
  • Transformation
  • Change Management
  • Performance Management
  • Continuous Improvement
  • Process Improvement/Management
  • Lean Six Sigma
  • Quality & Strategy
  • Automation/RPA
  • Enterprise/Business Architecture

UK & Ireland

Rest of Europe

North America




Senior Directors/Directors

Others senior positions

Their investment priorities:

  • RPA
  • AI Tools for OPEX
  • Collaboration Tools
  • BPM
  • Process Mining
  • iBPM
  • Specialist Training Consultants
  • Change Management
  • Digital transformation
  • OPEX
  • Agile
  • Lean Six Sigma

A selection of the great attendee line-up

Peter Evans

LCI Director, Business Service Operations


Alison Johnson

Director - Operational Excellence


Pedro Campos

Head of Continuous Improvement

Hogan Lovells

Howard Blackith

CIO, Supply Chain Coordination Limited


Mark Stone


South Oxfordshire and Vale of White Horse District Councils

Paul Snead

Managing Director, Operational Excellence, Wholesale Banking


Xavier Fenard

Head of Process and Progress for Operations - Flat Products

ArcelorMittal Europe

Jarkko Vuorikoski

Head of Customer Journey

Danske Finance

See a sample list of confirmed attendees

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