The flagship, most reputable OPEX event now in its 21th year! the single destination that covers the full ecosystem of business transformation and operational excellence. Network with 800+ Business transformation executives and entire decision-making units.

This year’s priorities:

  • Develop a holistic OPEX approach to drive end to end business transformation
  • Combining lean methodologies with design thinking, Robotics and Analytics for maximized business impact
  • The evolution of next generation BPM to support today’s digital transformation
  • Drive maximum business impact and ROI through end to end Intelligent Automation
  • Drive digital transformation through cutting-edge advancements in Artificial Intelligence & Analytics
  • Revolutionize customer experience through customer process re-design, co-creation and digital transformation

Who attends:

  • Business transformation/business excellence
  • Operational excellence/process excellence
  • Business transformation
  • Digital transformation
  • Change management
  • Customer excellence
  • Process automation/process technology
  • Business process management/BPM
  • Robotic process automation/RPA
  • Process analytics
  • Business architecture

Latin America

Rest of the World

Other senior positions

Their investment priorities:

  • Business Transformation
  • RPA/Process Automation
  • Data Analytics
  • Process Mapping
  • Enterprise Architecture
  • Digital Transformation
  • Workflow management
  • Knowledge Management
  • Cultural Transformation
  • Customer Journey
  • Employee Engagement
  • Change Management
  • Artificial Intelligence
  • Management Consultants

A selection of the attendee line-up

Daniel Lee

Head of Process Engineering

Google Express

Terry Jones


David Friedman

Director, RPA - CoE

American Express

Jose Tolosa

Chief Transformational Officer


Tony Saldanha

VP, Global Business Services


Rob Kenny

Director, Process Excellence

Bristol-Myers Squibb

Paul Rebs

Chief Transformation Officer

Koch Industries Inc.

David Boggess

SVP, Continuous Improvement

TD Bank

See a sample list of confirmed attendees

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