A Letter from the Producer

The rapid evolution of AI and Generative AI is critical to business transformation leaders, who are responsible for implementing and integrating new technologies to drive process optimization and enhance efficiency. AI leaders are needed to bring the essential technical expertise, and transformation leaders offer the necessary people-centric skills to enable smooth adoption; the overlapping of these two roles is essential for lasting AI and automation growth. However, leaders are lacking frameworks and case studies to guide integration, which is creating friction across business-functions.

This year we are introducing a brand-new AI & GENERATIVE AI PIONEERS stage with content dedicated to addressing the most pressing challenges in AI integration and business transformation. The sessions will include:

  • PANEL DISCUSSION: AUTOMATE, OPTIMIZE AND TRANSFORM - TURNING AI HYPE INTO TANGIBLE RESULTS
  • CASE STUDY: ESTABLISHING A CENTER OF EXCELLENCE FOR SUCCESSFUL AI & GENERATIVE AI TRANSFORMATION
  • PANEL DISCUSSION: AI GOVERNANCE IN A TRANSFORMATIVE ERA: ESTABLISHING TRUST AND COMPLIANCE
  • CASE STUDY: EMBRACE A HUMAN-CENTRIC APPROACH TO GENERATIVE AI FOR IMPACTFUL BUSINESS TRANSFORMATION AND SUCCESSFUL CHANGE MANAGEMENT

This includes the following industry pioneers as speakers:

  • Akshaya Murthy, Director AI Transformation, Zendesk
  • Anurag Gupta, Vice President, Technology and Innovations, Blackstone
  • Aaron J. Blake, Director, Business Operations, Applied Research Solutions
  • Gavin Hupp, VP IT: Enterprise Architecture & Data, Martech, e-Commerce & Analytics, United Parks & Resorts
  • Tom Kelshaw, Executive Director, Automation, WPP
  • Sushma Niwalkar, Senior Director - AI/Gen AI Strategy, Northwestern Mutual
  • Teginder Singh, VP Regulatory Affairs & Digital External Engagement, Kenvue
  • Shane Creech, Vice President of Information Technology, OB Hospitalist Group
  • Frank Fiorille, Vice President of Risk Management, Compliance, Data Analytics, Paychex
  • Ericson Brickers, Director, Innovation & Transformation, BAE systems

The 26th OPEX Week: Business Transformation World Summit connects industry pioneers who are setting the standard for AI integration into their business transformation strategies, along with real-world examples of integration, automation and implementation to drive organizations forward with confidence.

Amy Garrod, Senior Conference Producer - Commercial Division

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